Ethics Statement
Sting Investigations, Inc. is dedicated to improving service and promoting excellence in the mystery shopping industry. Sting expects our employees to follow principles of honesty, professionalism, fairness and confidentiality to guard the interests of the public and our clients in order to promote good business practices.
Sting’s Code of Professional Standards is established to ensure that employees conform to the following principles:
- Commit, in principle, to the purposes of Sting’s Mystery Shopping Division: improving service and promoting excellence in the hospitality industry;
- Conduct mystery shopping services in an honest and ethical manner;
- Instill confidence in mystery shopping and encourage public cooperation;
- Instill confidence in the business community that mystery shopping is performed in a professional and fair manner;
- Respect our clients, their employees, our employees and the general public.
In addition, we at Sting Investigations, Inc. agree to the following Rules of Ethical Conduct in that Sting will NOT:
- falsify or misrepresent reports;
- mislead shopper applicants on actual job opportunities regarding mystery shopping;
- ask or encourage anyone to break confidentiality agreements with other firms for whom they
- conduct mystery shopping assignments;
- use any media to publish complaints against shoppers, vendors, clients, or other mystery shopper providers;
- refuse to pay, or make a deduction from a shopper’s pay, for failure to perform any function
- which was not explicitly described in written instructions.
- charge individuals to become shoppers or to gain access to shopping opportunities.
If, after a thorough investigation, an employee is found to be in violation with our Rules of Conduct, termination of employment shall occur.