RBS: ToolBox – Attendant Guide to Mystery Shops

About this course

Many businesses are committed to providing customers and guests with exceptional service and a fantastic experience!

To achieve this – they do mystery shopping of their locations to evaluate the stores, product display, and get feedback on the customer experience.

• To Make it a Habit to always ask for two pieces of ID!
• To prevent shoplifters
• To create the best environment for the customers achievable

This training will help you PASS your mystery shop evaluation every time!