RBS: ToolBox – Attendant Guide to Mystery Shops
10.00About this course
Many businesses are committed to providing customers and guests with exceptional service and a fantastic experience!
To achieve this – they do mystery shopping of their locations to evaluate the stores, product display, and get feedback on the customer experience.
- To Make it a Habit to always ask for two pieces of ID!
- To prevent shoplifters
- To create the best environment for the customers achievable
This training will help you PASS your mystery shop evaluation every time!
Syllabus
RBS: ToolBox
In this 10 minute lesson you will learn the tips and tricks to passing your mystery shop evaluations every time.
1 reading
Reading:
RBS: ToolBox Lesson – Attendant Guide to Mystery Shopping
minutes
Graded:
RBS: ToolBox – Attendant Guide to Mystery Shopping – Post Quiz
10
Questions